Want to make sure everyone is having a GOOD experience?
Here’s a few ways you can start to welcome more people through your doors:
1. Provide ACCESS INFORMATION on your WEBSITE, ATDW online and all BOOKING PLATFORMS
Detailed information is the start of the visitor experience, accurate information enables visitors to make informed decisions. Visitors will come across your operation a number of ways, so it is important to keep your website up to date as well as your listing on the Australian Tourism Data Warehouse.
Visual content is one of the best ways for people to get an understanding of your environment and decide if it’s for them. These days its easy and affordable to produce great photos, videos and even 3D walkthroughs. We have partnered with PHORIA, a national immersive technology company to make this easier for you. Check out this great example at Jacob’s Creek in the Barossa.
2. Provide great CUSTOMER SERVICE
Our community know that the physical environment is not always perfect, but they do expect a warm welcome and a meaningful experience. Get started with some disability awareness training, contact us to find out more.
3. Engage us
We provide a range of consulting services, including delivering workshops, onsite reviews, development of Visitor Access Guides, project work, and problem solving to help you maximise access to your business. Contact us to ask for a tailor made solution.
We pride ourselves on delivering practical and easy to implement solutions, so you can see the impact almost immediately.
4. Apply for an Excellence in Accessible Tourism Award
South Australia, New South Wales and Victoria have a specific award to recognise your GOOD work, if you need help on your application, let us know! Other states may recognise accessibility under specialised tourism product categories or similar.
Be recognised and proud of your access.